The Education Hub.

Everything I know about planning, building, pricing and promoting a small business website — guides, tools and honest answers, all in one place. Written plainly, including the parts that argue against hiring me. No gates, no email capture, no fluff.

Planning a website

Get the foundations right before anyone designs a thing.

PlanningPillar guide

Small business websites: the complete guide

What a good small business website needs in 2026, what it should cost, and the mistakes our audit of 932 businesses found.

Planning15 min read

How to Write a Website Brief (UK Guide + Free Template)

The definitive UK guide to writing a website brief in 2026: the 14 sections that matter, budget and timeline benchmarks, common mistakes, and a free i…

Planning18 min read

The Website Discovery Process: A Complete UK Guide (2026)

What happens before a website is designed: goals and KPIs, competitor and audience research, content, SEO and technical audits, architecture, CMS choi…

Planning8 min read

What Pages Should a Small Business Website Have?

What pages should a small business website have? The essentials are Home, Services, About and Contact — plus reviews, service and area pages.

Planning6 min read

What should be on my homepage?

Your homepage has seconds to answer three questions: what you do, who it's for, and what to do next. Lead with a clear headline stating…

Planning7 min read

How Long Does It Take to Build a Website? (2026)

How long does it take to build a website? Most small-business sites launch in one to three weeks.

Planning7 min read

Do You Need a Website Before You Launch Your Business?

Should you build your website before or after launching your business? Why launching with even a simple site helps — and why you shouldn't let it dela…

Planning6 min read

Does My Business Need a Website in 2026?

Does my business need a website? For almost every business, yes — for credibility, being found on Google, and owning your audience.

Choosing how to build it

WordPress, builders or bespoke — an honest look at each.

Costs and payment

What a website should really cost, and how to pay for it.

Getting found

SEO, local search and being cited by AI — the whole picture.

Getting found8 min read

What Is Local SEO and How Does It Work?

What is local SEO? It's getting your business found for location-based searches and in Google's map pack.

Getting found16 min read

Technical SEO: The Complete UK Guide

Crawling, indexing, canonicals, robots, sitemaps, structured data, redirects and more — the foundation that content and links depend on.

Getting found15 min read

SEO in the AI Era: AEO, GEO & LLM Visibility

How search is changing with AI Overviews and assistants — and how to be the source ChatGPT, Gemini and Google cite.

Getting found14 min read

Website Content Strategy: A UK Guide

Pillar pages, topic clusters, search intent, entity SEO, internal linking, evergreen content, AI optimisation and pruning.

Getting found9 min read

Why Isn't My Website Showing on Google? 9 Causes & Fixes (2026)

Your website isn't showing on Google? The 9 real causes in order of likelihood — indexing blocks, technical faults, thin content, new-site lag — and h…

Getting found7 min read

Google Business Profile for a New Business (2026 Setup Guide)

How to set up Google Business Profile for a brand-new business — categories, verification, service areas, and getting your first reviews from zero.

Getting found7 min read

How to Get Your First Customers Online (New Business Guide)

How to get your first customers online with no reviews, no traffic and no reputation yet — the startup 'cold start', and how to break it.

Getting found6 min read

How Long Does SEO Take to Work? (Honest Answer)

How long does SEO take to work? Expect early movement in three to six months and stronger results in six to twelve.

Speed, performance & build quality

Why fast, well-built sites win — and how to get one.

Design, UX & conversion

Turning visitors into customers with better design.

Security & keeping it running

Protecting your site and keeping it healthy.

Avoiding mistakes

The common traps that cost businesses customers.

Free tools

Interactive tools to plan, price and check your website — no sign-up.

Explore further

More ways in — by industry, by town, or dig into the data.

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